March Conference

Thursday 9th March 2023

We are delighted to be celebrating 10 Years as RMAPI at this Conference, and 20 years since we first began as the RM Club UK. We will be holding the conference at the Holiday Inn Regents Park London.     This conference for members of RMAPI.   If you are not yet a member, but would be interested in joining and attending this event, please contact us via  Registration and Coffee will begin at 10:30 

RMAPI Agenda

11:00 - 11:45

Heyward Group Logo Edwards and Finn logo

Michael Heyward & Thomas Finn

"Meetings and Events Revenue Management - It's about time we took this seriously"
With Michael taking an academic perspective, and Tom as a practitioner and Benchmarking supplier, this will be an interaction session, facilitated by Tom


11:45 - 12:30

rmapi logo

Tim Rosen & Pieter Dorhout

RMAPI Panel Discussion

"Measuring Performance in a Changing Market"
Measurement of RM Performance and Benchmarking is a tool which members are used to using - but how effective are these in a Changing Market. The Panel will comprise of combination of the days presenters and industry experts.


12:30 - 13:45

13:45 - 14:25

Expert advice sleeping lion logo

Sarah Duncan

Sleeping Lion

"Sustainability: What's it got to do with Revenue?"
Sarah Duncan worked for a number of years in the top sector of hospitality in the UK and Internationally, before working as part of Sleeping Lion, where she has been involved in consultancy projects and training workshops for many different companies and business sectors, as well as hospitality. For the last 7 years her focus has been sustainability and ethical business behaviour and has published two books - The Ethical Business Book and most recently "The Sustainable Business Book"
Please don't forget to complete Sarah Duncan's survey - even if you will not be able to join the Conference. Survey on Sustainability

Tea Break

14:25 - 14:45

14:45 - 15:30

Northern rail logo

Afra Hope & Stuart Taylor

Northern Rail

"Evolving Revenue Management within Regional Rail."
Afra and Stuart will explaing the evolution of Advance Purchase tickets at Northern and demonstrate how they have generated social and economic value to the North, as well as filling empty seats and generating industry revenue.

15:30 - 16:15

Simon Kucher Logo

Dimitris Hiotis


“Revenge Travel Hangover”
What are the emerging needs of the travel consumer in a post pandemic, post revenge travel world, and what does that mean for Pricing and Revenue Management?

Wrap up followed by drinks