RMAPI Agenda

In an era where data increasingly drives decisions, the real competitive edge lies in understanding the human stories behind the numbers. In this energising keynote, Neal Stone explores how revenue managers across industries, from aviation and hospitality to entertainment and travel, can use design thinking to connect clean, accurate data with deep customer insight.

Neal Stone is a renowned design strategy and innovation leader with over two decades of experience driving better performance through design. Known for bridging the worlds of organisational complexity and human-centered design, Neal’s company - leapstone - helps teams translate insight into impactful customer experiences.

Is there a normal, or 'best'', career route for those working in the mid-level in Revenue Management to reach Leadership positions?

Where do the leaders in Revenue Management come from? Are they Statistics, or Operations Research Graduates working they way up in RM, and do they reach leadership positions, or do they come from outside Revenue Management - perhaps from operational backgrounds in Hospitality Tourism and Travel, or from the wider business sector?

We are putting together a panel a wide range of career histories, to discuss this topic, and to also take questions from the audience.

Simon and Yeasin will take us through their Revenue Management Journey, and how their new Revenue Management System revolutionised the way they think about advance-purchase.

Phil Coles and Matt Betts will take us through the Caravan and Motorhome Club's three year journey to install their Revenue Management Solution.

British Formula 1 Grand Prix at Silverstone is the biggest attended event of the whole Formula 1 Calendar! Matt Jones will take us through what it takes to Revenue Manage and Price an event of this size.