Dimtris takes us through a range of obervations on what are the emerging needs of the travel consumer in a post pandemic, post revenge travel world, and what does that mean for Pricing and Revenue Management?
For the last 7 years Sarah Duncan's focus has been sustainability and ethical business behaviour and has published two books - The Ethical Business Book and most recently "The Sustainable Business Book". Her presentation focusses on why we need to be adopting...
Afra Hope and Yeasin Sattar explain Northern Rail's use and promotion of Advanced Purchase Fares, in an inspirational presentation, showing how with an additional focus on the impact of Customer Satisfaction, they have managed to atrract new customers to travel, and...
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